VIP Support

Phone. Email. Chat. Zoom.
We've got your back.

What would an all-in-one church growth platform be without VIP Support? If you have questions, let's chat. Get full access to ChurchSpring's website and software experts on any plan — we're ready to equip you with the tools you need for success and lend a helping hand along the way.

Phone
Email
Live chat
Zoom screen share
Knowledge Base
Contact support
Support stats
4 min
Avg. response time
Across all support channels
4.9 ★
Customer satisfaction
2,400+ verified reviews
M–F
Live support hours
8am–5pm Central Time
How we help

Every way you need us

Phone

Talk directly with a ChurchSpring expert. No phone trees, no hold queues — a real person picks up. Available Monday–Friday, 8am–5pm Central.

Email

Send us your question any time. We respond same business day — often within the hour.

Live chat

Get answers instantly with our live chat. Average response time under 4 minutes.

Zoom screen share

Need hands-on help? Schedule a Zoom call and we will walk through it with you screen by screen.

Knowledge Base

Browse hundreds of articles, tutorials, and how-to videos at help.churchspring.com — available any time you need a quick answer.

What churches say

Chick-fil-A level service.

Don't take our word for it — here's what pastors and ministry leaders across the country have to say.

Amazing customer support! ChurchSpring has Chick-fil-A level customer service!

ST
Sean Townsend
Minister
Scripture Cathedral Ministries

Their instruction was extremely helpful. I love having this kind of support — haven't seen it anywhere else.

CW
Charles Westbrook
Pastor
Pelion Baptist Church

Customer service and the support team is above reproach.

HM
Harvey McReynolds
Pastor
Grow Faith Hope & Love Bible Church

ChurchSpring has been so consistent to respond to our questions and concerns through their support department.

DA
Daniel Astuto
Pastor
Calvary Assembly of God

If everyone's customer service was as good as ChurchSpring's, it would be a happier world!

LW
Laura White
Admin
New Holland Baptist Church

It is the solution my church needed!

DD
Dr. Daryl Williams
Pastor
St. Paul at Oxon Hill
FAQ
Common Questions
Have a question we haven't covered? Talk to a real human →
Yes — 100%. Every ChurchSpring plan includes full access to our VIP Support team at no extra cost. There are no support tiers, no paid add-ons, and no waiting for a higher-tier account.

Ready to experience VIP Support?

Start your 7-day free trial — no credit card required. Our team is standing by to help you get set up.